Which dumbass neglected to shift his car to park when he pulled in this morning and got a text from his son, “ah Dad, why is your car in the middle of the street?
Really, who is that stupid?
I remember the days when I went to a heated office and did work for someone and they paid the heat bill. These days I go to work in a building owned by my husband and I pay the heat bill and my office is in an unheated part of the building. That makes sitting at a desk into a real pain these days, thank God for a space heater and layers upon layers of clothing!
Ha, the thermostat for the back of the house AC is in my office. Even on the coldest days we have to air condition the kitchen. So, my office might actually be colder than the outside air. Today, that was in the 30’s.
The joys of restaurant ownership.
I need to vent a bit.
Tonight was good, don’t get me wrong.
It was half what I expected and what it could have been though.
We were fully booked. I spent the day apologizing to over entitled people that, no, I’m sorry, we can’t seat you. People where angry.
Then, half the reservations we had for the marque times didn’t show up.
I called each of them. Oh, sorry, we’re not going to make it.
What I want to say is, “look you fucking twat, I could have sold that table 3 times over tonight. I brought in extra staff in order to execute the particular bottleneck that you created with your 6 TOP that became an 8 TOP. That included calling a chef that I fired 6 months ago, because I had to.”
If you make a reservation on a busy night and don’t honor it you might as well have shown up with a gun and robbed us.
Restaurants depend upon these night to take them into the black.
Fuck You. Fuck You Fuck You.
Yes, I’m really sorry that my Happy New Year’s post is about business.
My parents pretty much fit the demographic of our regular customer.
Mid to late 70’s, comfortably wealthy, retired and very frugal. Yet they always seem to have money for extravagant things like round the world cruises.
Trying to explain to my mother the problems we are having with high volume and low spend just goes no where.
Simply put, a crush of people who order soup and drink water or otherwise find a way to dine for next to nothing while tying up a table for an hour and a half can kill a restaurant. If you spend $15 on dinner or $150 it takes pretty much the same amount of staffing. At the low end you are costing us money being here. I pay more in food cost, labor, candles and table clothes than you are paying me.
My mother is one of those people.
No Mom, we shouldn’t give the customer what they want. We should kick their crusty ass cunt out of here and make room for some younger people that actually want to have fun and spend some money.